Support Plans
Technical Support for Your Website
We understand that the digital landscape is constantly evolving, and keeping your site running smoothly can be a challenge. Our dedicated support team is well-equipped and experienced to handle any technical hurdles you might encounter.
With our monthly management packages, you’re not just getting a service – you’re gaining a reliable tech partner. Whether it’s routine maintenance, troubleshooting, or updating, we’ve got you covered with limitless technical support. Our focus is on ensuring that your site remains operational, secure, and efficient at all times.
Understanding that each business has unique needs, we offer a range of plans tailored to suit various requirements. If you’re unsure about what’s best for you, our team is on standby, ready to guide you to the perfect fit.
Don’t let technical difficulties stand in the way of your business growth. Reach out to us today and let us craft a customized support solution for your enterprise. Your success is our priority.
Startup
- Unlimited Technical Support*
- 48-hour turnaround
- 4 Hour Emergency Response
- 9 AM - 5 PM Support (EST)
- Quarterly Consulting call
- 100% US Base Support
Business
- Unlimited WordPress Support*
- 24-hour turnaround
- 2-hour Emergency Response
- 9 AM - 9 PM Support (EST)
- Monthly Consulting Call
- 100% US Base Support
Business Plus
- Unlimited WordPress Support*
- 12-Hours Turnaround
- 1 Hour Emergency Response
- 24/7 Support
- Bi-Monthly Consulting Call
- 100% US Base Support
*Unlimited 1-hour fixes or changes.
We will do anything you need related to your WordPress website, including troubleshooting your website, hosting, or email issues.
We’ll even make changes to your website content, images, etc.
However, you cannot use our service to build a whole website, marketing, SEO, or related services or add products to your eCommerce store, or build a custom theme, plugin, feature, or related development services. Our services can ONLY be used for fixing issues or making text and image changes to your current site, such as new pages, blog posts, etc.
You can submit unlimited tasks. However, we will only work on one task daily for up to 1 hour per business day unless the issue is an emergency.
The full list of services: Scope of Services. See our terms and conditions for more details.