Web Support Plans
Technical Support for WordPress. for Hosting. for E-mail. and more.
We understand that the digital landscape is constantly evolving, and keeping your site running smoothly can be a challenge. Our dedicated support team is well-equipped and experienced to handle any technical hurdles you might encounter.
With our monthly management packages, you’re not just getting a service – you’re gaining a reliable tech partner. Whether it’s routine maintenance, troubleshooting, or updating, we’ve got you covered with limitless technical support. Our focus is on ensuring that your site remains operational, secure, and efficient at all times.
Understanding that each business has unique needs, we offer a range of plans tailored to suit various requirements. If you’re unsure about what’s best for you, our team is on standby, ready to guide you to the perfect fit.
Don’t let technical difficulties stand in the way of your business growth. Reach out to us today and let us craft a customized support solution for your enterprise. Your success is our priority.
Startup
- Unlimited Technical Support*
- 72-hour turnaround
- 4 Hour Emergency Response
- 9 AM - 5 PM Support (EST)
- Quarterly Consulting call**
- 100% US Base Support
- 30% Discount***
Business
- Unlimited Technical Support*
- 48-hour turnaround
- 2-hour Emergency Response
- 9 AM - 9 PM Support (EST)
- Monthly Consulting Call**
- 100% US Base Support
- 40% discount***
Business Plus
- Unlimited Technical Support*
- 24-Hours Turnaround
- 1 Hour Emergency Response
- 24/7 Support
- Bi-Monthly Consulting Call**
- 100% US Base Support
- 50% discount***
We will do anything you need related to your WordPress website, including troubleshooting your website, hosting, or email issues. We’ll even make changes to your website content, images, etc.
However, you cannot use our service to build a whole website, marketing, SEO, or related services. You cannot use the service to add products to your eCommerce store or build a custom theme, plugin, feature, or related development services. Our services do not include email migrations. Our services can ONLY be used to fix issues with your site, host, email, and/or make text and image changes to your current site, such as new pages, blog posts, etc.
You can submit unlimited tasks. However, we will only work on one task daily for up to 30-minutes per business day unless the issue is an emergency. Emergency services will be performed until they are resolved.
The full list of services: Scope of Services and Conditions.
* Unlimited 30-minute fixes or changes. Turnaround based on normal business hours.
** The client must request consulting calls. Calls are not scheduled automatically.
*** We offer a 30%-50% (depending on plan) discount for services not included as long as you remain a customer under one of our plans.